Who we are
North Dallas Emergency Plumbing Pros ("we," "us") operates northdallasemergencyplumbing.com and related local landing pages. We are an independent local connection service that routes emergency plumbing requests to licensed Texas master plumbing contractors.
Information we collect
- Contact details you submit (name, phone, email, city, issue description).
- Call detail needed to dispatch a plumber (address, urgency, access notes).
- Basic technical data such as browser type, pages viewed, and approximate location derived from IP.
- Communications you send us by phone, form, or SMS.
How we use information
- To connect you with a licensed local plumber and confirm appointment or arrival details.
- To respond to emergencies, callbacks, and warranty follow-ups.
- To improve dispatch routing, site performance, and service coverage.
- To comply with law, prevent fraud, and protect users and contractors.
Sharing
We share job details with the licensed plumbing contractor assigned to your request so they can contact you and perform the work. We may also use trusted processors for form delivery, hosting, analytics, and communications. We do not sell personal information.
Retention & security
We keep request records only as long as needed for dispatch, billing disputes, warranty support, and legal obligations. We use reasonable administrative and technical safeguards; no method of transmission over the Internet is 100% secure.
Your choices
You may request access, correction, or deletion of information you provided, subject to legitimate business and legal needs (for example, completed job records). Marketing messages, if any, include an unsubscribe option.
Contact
Privacy questions: call (469) 555-0199 or write to North Dallas Emergency Plumbing Pros, Privacy Requests, North Dallas, TX. For emergencies, call dispatch directly — do not wait on email.